QFlo – Creative Insights

The Smarter Way to Queue

QUEUE FROM ANYWHERE

The Future is Now

QFlo by CreativeInsights is an innovative online queue management solution that enables quick and easy remote queuing for clients regardless of where they are. It is a highly customizable platform with support for queuing via SMS, WhatsApp and facebook Messenger.

QUICK AND EASY

How It Works

Remotely login and submit details or scan QR code to join the queue

The system will send you a virtual ticket and indicate your queue position

Real-time updates on progress of the queue will be sent to your phone

An alert will be sent to you once it is your turn and you can then be served

ADVANTAGES OF QFLO

Everyone Benefits

Customers given real-time info on the length and progress of queues.
Improved management/elimination of congestion (Facilitation of Social Distancing) .
Data gathering to assist with valuable insights on customer behaviour and patterns.
Powerful dashboards to provide management with extensive reporting .
Highly flexible system that allows for unique customization to fit client needs.
Ability to push marketing material to customers via the platform.
Boost staff productivity and operational efficiency.
Cloud based for easy access and backup.

SERVE BETTER

QFlo = Efficiency

With QFlo you can enjoy incredible service delivery improvements through greatly enhanced queue management. Our analytics have revealed up to:

Reduction in Waiting Times

Reduction in Customer Walkaways

Customer Satisfaction Increase

APPOINTMENTS MADE EASY

Introducing QAppoint

QAppoint is our Appointment Management Solution that efficiently handles the appointment process for a business and seamlessly integrates with QFlo.

Every client is allocated a fixed time slot.
It allows for minimum client contact which acts as a COVID-19 control measure.
Eliminates the need for an external appointment solution.

FROM EASY TO EASIER

Our Evolution

Our initial solution was a traditional ticketing systems (QMS) known as WorldQueues. Over time we incorporated modern web and digital technologies into WorldQueues and added new customer-centric features that gave birth to our flagship solution, QFlo.